FAQ

All you need to know about ransomware

What is ransomware?

Ransomware is a malicious program that infects your computer, tablet, or smartphone (or encrypts your data, demands a ransom and returns it to you).

There are two types of ransomware.

The first is cryptos, which encrypts your files, not to access them. To decrypt them, you need the encryption key (that is why they demand you pay the ransom).

The other type is called lockers. They lock a computer or other devices. Lockers are less harmful than cryptos: victims are more likely to regain access to their operating system than recover encrypted files.

What is the average ransom fee?

There is no regular price. Some ransomware ask for less than 30 euros; others ask for thousands.

Often infected by spear-phishing, businesses and other large organizations are more likely to receive larger ransom requests.

However, paying the ransom does not guarantee that you’ll get back your files.

Can I recover my files after ransomware attack?

You can recover your files if you have experts in decrypting the data. Our ransomware specialists are qualified and certified.

Should I pay the ransom requested by the cybercriminal?

You should never pay a ransom to restore your data because hackers rarely return the data after payment. Stop all communication with cybercriminals and contact us for further assistance.

What if HelpRansomware cannot recover my files?

HelpRansomware is number one in the Cybersecurity market.

We work 100% efficiently and timely to recover data infected by ransomware. In the rare event that data recovery is unsuccessful, you will get a full reimbursement.

How can I contact a ransomware specialist?

Our ransomware specialists are available 24/7 worldwide. You can create a new ticket to send us information about your case and contact us through our communication channels.

Secure and Fast Diagnosis to Analyze Ransomware Types and Cryptographic Attack Vectors

Our experts decode RSA and AES algorithms, used by Governments, ISPs, Technological, Financial, and Telecommunications Industries.

RSA, as an asymmetric encryption algorithm, uses 2 keys: 1 public to encrypt, 1 private to decrypt. AES is a symmetric encryption algorithm with common length of 128, 192, and 256 bits.

Digital Forensic Analysis

We carry out a complete diagnosis of encrypted files and affected systems to identify patterns that allow data recovery.

Reverse Engineering

We analyze the encryption algorithms to unlock your files and quickly detect weaknesses in the computer virus code to decrypt it.

Forensic Data Recovery

We recover and remove the encryption of your files with advanced data recovery techniques and the creation of specific tools.

Advanced Cryptography

We have deep knowledge of encryption algorithms and the ability to develop cryptographic processes and constant investigation.

Expert Recovery Of Files Infected By Ransomware

We have highly-trained data recovery and ransomware decryption specialists.

Our professionals have extensive knowledge in cryptography, digital forensics, and reverse engineering, enabling them to solve complex technical problems and find efficient solutions.

Protect Your Company
From Data Breach!

Thanks to our Advanced Monitoring System, you may track and remove content hosted in the Deep Web.

A leak of confidential files can have legal consequences relating to GDPR, including the risk of identity theft, unauthorized access to the system, and consequent damage to your reputation.